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Our Commitment to Quality
At Hunterlodge, we are committed to ensuring all our clients receive the highest level of customer service and finished product.
We are now proud to announce that we have been awarded the quality standard ISO 9001:2000 after an external inspection by the
global management systems assessment organisation, BSi.
This follows our Investors in People accreditation which also provides numerous benefits, both for staff and clients,
including: customer satisfaction, improved motivation, reduced costs and wastage, and competitive advantage through improved
performance and ultimate quality.
Winner Diane Gholam, Kim McLellan and John Sergeant
Pride in Our People
Hunterlodge were proud to support the recent "Pride in our People" awards ceremony. The awards are organised by the Ealing Gazette and Thames Valley University. Now in its 5th year, the event has become a key event in the local calendar and they recognise "West London's unsung heroes", acknowledging community and charity workers and volunteers.
Hunterlodge sponsored the "Top of the Class" category which was won by Diane Gholam. The mother of three was recognised for her dedication to helping students with Aspergers' syndrome and high-functioning autism. She plans to put her £500 prize money towards some innovative ideas she has for the next academic year at Cardinal Wiseman High School, in Greenford, such as a sensory project and music therapy.
Journalist and TV presenter John Sergent said of the evening "The value of the event is that otherwise people who do good things are not recognised – you could pass them in the street and you’d never know. This was one evening where there were some real local heroes and I was pleased and excited to meet them".
Andrew Ward, Director of Corporate Development at Thames Valley University said:
"Thanks for the sponsorship. I know it is cheesy to say so but it is the truth that we would not be able to do Pride in our People without the support of the sponsors"
Health Wins
Hunterlodge win The Big Debate
Hunterlodge have recently been awarded the contract by Newham Primary Care Trust to survey their 260,000 residents on the future of their health provision. The project will be a 3 part process; 1) Survey the community, 2) A community workshop to discuss survey findings and 3) A Live Health Debate – open forum with all key stakeholders and residents.
Hunterlodge have been contracted to brand, market, advertise, analyse and project manage the Newham Health Debate.
Understanding the Provider / Commissioner split
Hunterlodge are in the process of carrying out a strategic branding project to develop one of the first NHS provider brands. This has required a considerable amount of research to understand the dynamics between commissioners and providers, what influences decision making process currently and how this might change in the future. We have successfully carried out the first stages of this project and are in the process of creating and detailed communications plan.
The success of this project has lead to the commissioners wanting to commission Hunterlodge for the same piece of work.
Reassuring and educating a community on Hospital Closure and Urgent Care Centres
Hunterlodge have just won the unenviable task of communicating to Hemel Hempstead residents that their long loved Hospital A&E department will be closing and moving to Watford. It will be replaced by an Urgent Care Centre which is fantastic, but none of the residents know what one of these is.
The challenge is to communicate the positives and dramatise the benefits so people understand that this is a good thing and they will be better looked after.
New Creative Director
Peter Murphy is our new Creative Director.
Previous assignments include: O2 brand launch; ING Direct brand launch attracting 500,000 new customers in the first year; Tesco Personal Finance direct marketing and advertising campaign; Learn Direct Scotland through the line campaign based on a segmentation model, to drive people to Learn Direct centres and generate new corporate customers.
Hunterlodge and Thames Valley University Delighted at Heist Award
Hunterlodge became a member of Institute of Practitioners in Advertising
We are delighted to announce that Hunterlodge's application to join the Institute of Practitioners in Advertising (IPA) has been successful.
The IPA is the UK's leading trade and professional body for advertising, media and marketing communications agencies. They have over 270 of the UK's best agencies in membership, from a broad range of disciplines, who between them handle an estimated 85 per cent of all UK advertising spend.
They represent their members and can give advice on issues of common concern including:
- Legal checks
- Financial Advice and guidance
- Professional development and training
- Information and data.
There are many reasons why prospective new clients will only employ IPA-registered agencies. These include:
- Member-agencies are proven leaders in their fields of expertise
- ISBA, the voice of British advertisers, only recommends IPA agencies to businesses
- Member agencies demonstrate high levels of professional competence in the eyes of their peers
- Clients and suppliers in order to be elected into membership,
- Member agencies show commitment and have access to Professional Development
- IPA agencies are financially secure